Privacy Policy

Last updated: 7/26/2025

Introduction

Companion AI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our desktop application and related services.

Information We Collect

Personal Information

  • Email address for account creation and communication
  • Name and profile information you provide
  • Payment information (processed securely through Stripe)
  • License and purchase details

Usage Data

  • Application usage patterns and feature interactions
  • System performance and error logs
  • Device information and operating system details

Content Data

  • Audio recordings and transcriptions (processed locally when possible)
  • Screenshots and screen content for AI analysis
  • AI prompts and responses generated during use

How We Use Your Information

  • Provide and maintain our AI assistance services
  • Process payments and manage lifetime licenses
  • Improve our application through usage analytics
  • Provide customer support and technical assistance
  • Send important updates about our service
  • Comply with legal obligations

Data Processing and AI Services

Local Processing: Whenever possible, Companion AI processes your data locally on your device to maintain privacy and security.

Third-Party AI Services: Some features may use external AI services (OpenAI, Google Gemini) to provide responses. When this occurs:

  • Data is transmitted securely and encrypted
  • We use your own API keys when possible
  • No personal conversations are stored by third parties
  • Processing is done in real-time without permanent storage

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share information only in these limited circumstances:

  • With your explicit consent
  • To comply with legal obligations or court orders
  • To protect our rights, property, or safety
  • With service providers who assist in our operations (under strict confidentiality agreements)
  • In connection with a business transfer or acquisition

Data Security

We implement industry-standard security measures including encryption in transit and at rest, secure authentication, regular security audits, and limited access controls. However, no system is 100% secure, and we cannot guarantee absolute security.

Data Retention

  • Account information: Retained while your account is active and for 30 days after deletion
  • Usage data: Retained for up to 2 years for analytics and improvement purposes
  • Content data: Processed in real-time and not permanently stored unless you explicitly save it
  • Payment information: Retained according to legal requirements and Stripe's policies for lifetime license verification

Your Rights

Depending on your location, you may have the following rights:

  • Access to your personal information
  • Correction of inaccurate data
  • Deletion of your data
  • Data portability
  • Opt-out of certain data processing
  • Withdraw consent where applicable

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

Age Requirements

Our service is intended for users who are at least 18 years old. We do not knowingly collect personal information from individuals under 18. If you believe we have collected such information, please contact us immediately and we will delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "last updated" date.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Email: companionai@raymish.com

Subject: Privacy Policy Inquiry